TERMS & policies

  • Return/Exchange Policy for Loco Bobos GamesEligibility for Return:

      • You may return an unopened and unused card game within 30 days of the purchase date.

      • To be eligible for a return, the item must be in its original packaging and in the same condition as received.

    2. Non-Returnable Items:

      • Opened card games, accessories, or promotional items are non-returnable for hygiene and quality reasons.

    3. Process:

      • To initiate a return, please contact us at locobobosgames@gmail.com. Provide your order number and reason for the return.

      • We will guide you through the return process.

    4. Shipping Costs:

      • The customer is responsible for return shipping costs.

      • Shipping costs are non-refundable and will be deducted from your refunded amount.

      • Once we receive your returned item, we will inspect it and notify you of the status of your refund.

    5. Refunds:

      • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

    Exchanges

    1. Eligibility for Exchange:

      • If you received a defective or incorrect card game, you may exchange it for the same item or a different one within 30 days of the purchase date.

      • The item must be unopened and in original condition.

    2. Process:

      • To initiate an exchange, please contact us at locobobosgames@gmail.com. Provide your order number and details about the item you wish to exchange.

    3. Shipping Costs:

      • For defective or incorrect items, we will cover the shipping costs for the exchange.

      • For exchanges due to a change of mind, the customer is responsible for return shipping costs.

    Additional Information

    • Gift Returns: If you received an item as a gift and wish to return it, please contact us for assistance. We may be able to offer store credit for returned gifts.

    • Damaged Items: If your card game arrives damaged, please contact us within 7 days of receiving your order with photos of the damage. We will replace the item at no additional cost and cover the shipping.

    Contact Us

    If you have any questions about our return/exchange policy or need assistance, please reach out to us at:

    Thank you for supporting Loco Bobos Games! We appreciate your business and are committed to providing you with the best experience possible.

  • Last Updated: [10/7/2024]

    Welcome to Loco Bobos Games! By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

    1. Acceptance of Terms

    By using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

    2. Changes to Terms

    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site following any changes constitutes your acceptance of the new Terms of Service.

    3. Products and Services

    • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our site is accurate, complete, reliable, or error-free.

    • Pricing: All prices are listed in USD. We reserve the right to change prices at any time without prior notice.

    4. Orders and Payments

    • Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason.

    • Payment: Payments can be made via [accepted payment methods]. By submitting your payment information, you confirm that you are authorized to use the payment method.

    5. Shipping and Delivery

    • Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.

    • Delivery Times: While we strive to meet delivery estimates, we cannot guarantee specific delivery dates.

    6. Returns and Exchanges

    Please refer to our Return/Exchange Policy [link to policy] for information on returns and exchanges.

    7. Intellectual Property

    All content on our website, including text, graphics, logos, and software, is the property of Loco Bobos Games or its content suppliers and is protected by intellectual property laws. Unauthorized use is prohibited.

    8. Limitation of Liability

    To the fullest extent permitted by law, Loco Bobos Games shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.

    9. Indemnification

    You agree to indemnify, defend, and hold harmless Loco Bobos Games, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your use of our website or violation of these terms.

    10. Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of New Mexico, USA. Any disputes arising out of or related to these terms shall be resolved in the courts of New Mexico, USA.

    11. Contact Us

    If you have any questions or concerns about these Terms of Service, please contact us at:

    Thank you for choosing Loco Bobos Games! We appreciate your support and look forward to serving you.

  • Last Updated: [10/7/2024]

    At Loco Bobos Games, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.

    1. Information We Collect

    • Personal Information: When you place an order, we may collect personal information, including but not limited to your name, email address, shipping address, billing address, and payment information.

    • Non-Personal Information: We may collect non-personal information such as your browser type, device type, IP address, and the pages you visit on our website.

    2. How We Use Your Information

    We may use the information we collect for the following purposes:

    • Order Processing: To process and fulfill your orders, including sending order confirmations and updates.

    • Customer Service: To respond to your inquiries, support requests, and provide customer service.

    • Marketing Communications: To send you promotional materials, newsletters, or other communications if you opt in to receive them. You can unsubscribe at any time.

    • Website Improvement: To analyze user behavior and improve our website and services.

    3. Sharing Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

    • Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

    4. Data Security

    We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

    5. Cookies

    Our website may use "cookies" to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings.

    6. Third-Party Links

    Our website may contain links to third-party sites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

    7. Children’s Privacy

    Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

    8. Your Rights

    You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request the deletion of your personal information. To exercise these rights, please contact us at locobobosgames@gmail.com.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Thank you for trusting Loco Bobos Games with your personal information. We are committed to safeguarding your privacy and enhancing your experience with our products.

  • Last Updated: [10/7/2024]

    This Cookie Policy explains how Loco Bobos Games ("we," "us," or "our") uses cookies and similar tracking technologies on our website, www.locobobosgames.com (the "Site"). By using our Site, you consent to the use of cookies in accordance with this policy.

    1. What Are Cookies?

    Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They help enhance your browsing experience by remembering your preferences and providing information to the website owner.

    2. How We Use Cookies

    We use cookies for various purposes, including:

    • Essential Cookies: Necessary for the Site to function properly. They enable basic features like page navigation and access to secure areas.

    • Performance Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously. This helps us improve the Site’s performance and user experience.

    • Functional Cookies: Allow us to remember choices you make (like your username, language, or region) and provide enhanced, more personalized features.

    • Marketing Cookies: May be set through our Site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

    3. Types of Cookies We Use

    • Session Cookies: These are temporary cookies that remain in your device's cookie file until you leave the Site.

    • Persistent Cookies: These remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor.

    4. Managing Cookies

    You can manage cookies through your browser settings. Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that if you disable cookies, some features of our Site may not function properly.

    5. Third-Party Cookies

    Our Site may also use third-party cookies from partners to provide additional services or functionality. We do not control these third-party cookies and recommend reviewing their privacy policies for more information.

    6. Changes to This Cookie Policy

    We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically for any changes.

    7. Contact Us

    If you have any questions or concerns about this Cookie Policy, please contact us at:

    Thank you for trusting Loco Bobos Games with your information. We are committed to protecting your privacy while enhancing your experience on our Site.

  • Last Updated: [10/7/2024]

    This Acceptable Use Policy ("Policy") outlines the acceptable use of the website www.locobobosgames.com (the "Site") and any associated services provided by Loco Bobos Games ("we," "us," or "our"). By accessing or using our Site, you agree to comply with this Policy.

    1. Purpose

    The purpose of this Policy is to ensure a safe, respectful, and lawful environment for all users. We aim to promote positive interactions and protect the integrity of our services.

    2. Acceptable Use

    You agree to use our Site only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the Site. Acceptable use includes, but is not limited to:

    • Engaging with our products and services in a respectful manner.

    • Providing accurate information when creating an account or placing an order.

    • Respecting the intellectual property rights of Loco Bobos Games and third parties.

    3. Prohibited Use

    You may not use the Site for any of the following prohibited activities:

    • Illegal Activities: Engaging in any unlawful conduct or promoting illegal activities.

    • Harassment: Harassing, threatening, or intimidating others, or posting offensive, abusive, or inappropriate content.

    • Spam: Sending unsolicited communications or spam, including promotional content or advertisements.

    • Impersonation: Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

    • Disruption: Interfering with or disrupting the operation of the Site or the servers or networks connected to the Site.

    • Unauthorized Access: Attempting to gain unauthorized access to any portion of the Site, other accounts, or any computer systems or networks connected to the Site.

    4. Monitoring and Enforcement

    We reserve the right, but are not obligated, to monitor user activity on the Site to ensure compliance with this Policy. We may take appropriate action, including but not limited to:

    • Investigating any reported violation.

    • Suspending or terminating your access to the Site.

    • Reporting any unlawful activity to law enforcement.

    5. User Responsibilities

    As a user of our Site, you are responsible for your conduct and the content you provide. You agree to:

    • Use the Site in accordance with this Policy and all applicable laws and regulations.

    • Refrain from any behavior that could damage or harm the reputation of Loco Bobos Games.

    6. Changes to This Policy

    We may update this Acceptable Use Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new Policy.

    7. Contact Us

    If you have any questions or concerns about this Acceptable Use Policy, please contact us at:

    Thank you for helping us maintain a safe and enjoyable environment at Loco Bobos Games!